Gift Card FAQs
Are these the right FAQs for my Solo Stove Gift Card?
To get you to the right place for assistance, please review the terms on the back of the card or on the eGift template.
Gift cards that were purchased on the Solo Stove website can be serviced here.
All other gift cards are issued by TGCM SCOI – 2; you are in the right place for gift card help!
How can I place a bulk order for Solo Stove Gift Cards?
To place a bulk order for digital gift cards or inquire about our physical gift cards, please click here or email solostove@giftcardhelp.com.
How can I order a card for myself or as a gift?
To place an order for yourself or as a gift, visit https://www.solostove.com/en-us/gift-card.
Can I edit my bulk card order after it has been placed?
Because we process orders quickly, it may be difficult to change an order once it has been placed. But please reach out to us at 855-313-3442 or email solostove@giftcardhelp.com.
How do I redeem my Solo Stove Gift Card?
Solo Stove Gift Cards can be redeemed in the United States only for authorized goods at www.solostove.com by entering your gift card information at checkout.
Does the Solo Stove Gift Card have an expiration date or any associated non-use fees?
Solo Stove Gift Cards do not expire or incur any fees.
How can I check my Gift Card balance on a TGCM SCOI – 2 Issued Solo Stove Gift Card?
Gift Card balances can be checked by applying the gift card to your cart at checkout or by contacting our team at solostove@giftcardhelp.com.
How can I request a refund for my TGCM SCOI – 2 Issued Solo Stove Gift Card if it has a low balance?
Where required by law, remaining balances on cards may be subject to refund. If your TGCM SCOI – 2 Issued Solo Stove Gift Card has a verifiable balance of $10 or less, please contact solostove@giftcardhelp.com to request a refund.
How can I request a replacement on a lost, stolen or damaged TGCM SCOI – 2 Issued Solo Stove Gift Card?
To request a replacement or report a lost or stolen Gift Card, please contact solostove@giftcardhelp.com.